FAQ
All the products are imported directly from the factory, we do have 2 quality of jerseys, Top quality jersey & High quality replica, both of these have cloth difference only, remaining products like cleats, training kits, and other equipment are all top quality products. all the products are replica, quality is top notch as it is imported.
2. What is the Standard delivery time?
INDIA:
T-shirt/Phone Case: T-shirts and Phone cases will be shipped from our ware house in 2-3 days after the order placement and it will reach you in 1-7 days after dispatching.
Jersey/Cleats/Training kits/other equipment: All of these are imported in a weekly basis. So it will take 15 days to dispatch. But we can assure that the product will be worth the wait and we can guarantee it. 98% of the orders will deliver within these time frame. although unforeseen circumstances, such as items being out of stock at the supplier, holidays, Customs clearance issues can occasionally delay dispatch. Please Cooperate with us. We will be available in email as well as in whatsapp all the time. [In combined orders jerseys and phone case/t shirts will come in different packages due to difference in delivery time]
REST OF THE WORLD:
Shipping time depends upon the mode of shipping you choose. all the products will be dispatched within 5 days after the order placed.
DHL : 4-10 Days
Normal Shipping : 10-30 Days
3. Where can we see customer feedback?
Checkout our Happy Customer section, Instagram page or Instagram customer review page.
4. Through which shipping service do you dispatch?
India: Fedex, Delhivery, Dtdc, Ecom Express, Xpressbees, Proffessional Courier, India Post
Rest of the world: DHL, Country Postal Service
5. How much is the shipping charges?
We offers free shipping all over India except COD orders & Customised Team Jersey. for rest of the world shipping charges is based on the package weight.
6. Is cash on delivery available?
Cash on delivery available in more than 10000+ pincode in India.
7. Refund/ Exchange policy?
Refer our Exchange policy.
8. How to wash the jersey?
All the jerseys are required to be washed Inside Out. Don't let the print come in direct contact with water or any type of chemical otherwise it will hamper the print. use normal water and do not use any detergents.
9. I want a product which is not listed in the website - is this possible?
Yes, please contact us through mail contact@sportsclassicstore.com, WhatsApp or Instagram.
10. How do I keep up-to-date with new designs?
We have set-up a mailing list in order to keep people up-to-date with new designs and products. Simply enter your email address on our home page and we will send you mails whenever we bring new stuff out. We will not disclose your email address to anyone else and you can unsubscribe from the list at any time.